Two days ago I attended the Suxorz awards at the Gershwin Hotel in NYC. It was perhaps the most fun I have had learning and sharing about Social Media Faux Pas is a while. So here is a run down of the best of the worst presented by the panel comprising: David Berkowitz – Vice President of Emerging Media, 360i; Brian Morrissey, Editor-in-Chief, Digiday; BL Ochman – Senior Creative Technologist, AFS Intercultural Programs; and Twanna A Hines – Author.
While, the panel had their own way of segmenting campaigns, I am using a different method. So the campaigns will be labelled under – Corporate Mishaps, Political Failings, What were they thinking, and Fighting Back.
Here we go. Try not to punch the screen, some of these brands and personalities totally lost focus.
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Most recently marketers and publishers have been buzzing about the impending demise of TV and print. Some have heralded cord cutters as the new breed of viewers, who took the first stab at completely disconnecting from TV and instead relying on the Netflix and Amazons of the world. Some have even said that its cord switchers, those who oscillate between TV and online. Forrester Research went so far as to predict TV’s demise by 2016, when advertisers will spend almost $77 billion online, comprising 35% of overall ad spending. While, highly likely I am a bit weary of this statistic, I don’t doubt this will eventually happen but probably not this soon.
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Original cartoon by the US gov’t. Hat tip to Andy Baio.
Privacy, a need constantly demanded by movie stars and other celebrities, has taken on a new meaning for the common man, who spends a large part of his/her day online. But do we really care about our online footprint or is this brouhaha just being generated to control the growing power of the internet and the media?
The government on its part is trying to be our knight in shining armor, passing along the ‘Do not Track Bill’ – providing consumers with the option to opt out of being tracked. I think providing options is always a great, its important to have the choice. But on the flip side there are reasons why a bill such as Do not track impedes the growth of the internet. John Battelle in his book The Search, makes a great point that Clickstream data allows companies to identify what you are interested in and helps provides a better experience on the internet.
We all spend a large part of our days surfing the net, posting details of our day-to-day life on social networking sites such as Facebook and Twitter, post pictures (often without privacy settings), check-in using Foursquare, so how concerned are we really with privacy. According to privacy expert Larry Ponemon most U.S. adults — 60 percent —claim they care about privacy but will barely lift a finger in an effort to preserve it. They don’t alter Facebook privacy settings, they don’t complain when supermarkets demand their phone numbers and they certainly don’t insist on encrypted e-mail. I was shocked to read about Gary LosHuerto experience of hacking and informing people they were on an unsecured network and those individuals did nothing to alter their behavior.
Statistics thus far show that the opt-out rate has received relatively low response. The click-through rate is just 0.002% and of those people who do follow the link, only 10% opt out of the ads, according to DoubleVerify, which recently won a contract from the industry trade group to license the icon for ad clients. Two other companies, Evidon and TRUSTe, also provide the service. Evidon, which has the longest set of data, is seeing click-through of 0.005% with only 2% opting out from 30 billion impressions. At this point, advertisers’ fears consumers would opt out of behavioral targeted advertising appears to be slightly overblown.
So how do you feel about the issue? Are you concerned that some company is going through your private information or are you just taking a wait and watch approach?